Showing 1-20 of 23 items.
ResearchersTitleYear
 
Sérgio Dominique Ferreira LopesApplying Importance-Performance Analysis to the Management of Health Care Services2012
Sérgio Dominique Ferreira LopesBrand Extension: Critical factors involved2013
Sérgio Dominique Ferreira LopesO comportamento dos consumidores no sector segurador: uma aproximação com focus group2014
Sérgio Dominique Ferreira LopesMeasuring the satisfaction of health professionals: An application on the Health Centers Group of Feira-Arouca2015
Sérgio Dominique Ferreira Lopes, Bruno Miguel SousaAs preferências dos clientes de instituições bancárias: uma aplicação multidimensional scaling2015
Sérgio Dominique Ferreira LopesMedição da satisfação dos profissionais de saúde: uma aplicação no Agrupamento de Centros de Saúde Feira-Arouca2015
Sérgio Dominique Ferreira LopesDeterminants of customer price sensitivity: an empirical analysis2016
Sérgio Dominique Ferreira LopesDeterminants of customer price sensitivity: An empirical analysis in the Portuguese insurance sector2016
Sérgio Dominique Ferreira LopesHow important is the strategic order of product attribute presentation in the non-life insurance market?2017
Sérgio Dominique Ferreira LopesThe key role played by intermediaries in the retail insurance distribution2018
Sérgio Dominique Ferreira LopesThe impact of artificial intelligence and employee service quality on customer satisfaction and loyalty2019
Sérgio Dominique Ferreira LopesEmotional intelligence or artificial intelligence- an employee perspective2019
Sérgio Dominique Ferreira LopesThe impact of artificial intelligence and employee service quality on customer satisfaction and loyalty2020
Sérgio Dominique Ferreira LopesEstimating the price range and the effect of price bundling strategies: An application to the hotel sector2020
Sérgio Dominique Ferreira LopesRelevant, or irrelevant, external factors in panic buying2021
Sérgio Dominique Ferreira LopesBridging tourism, architecture, and sustainability: Design and development of an app for contemporary architecture built in Portugal2022
Sérgio Dominique Ferreira LopesDesign and development of a digital platform for seasonal jobs: Improving the hiring process2022
Sérgio Dominique Ferreira LopesRole and effect of traditional markets: The internationally awarded case of Barcelos2022
Sérgio Dominique Ferreira LopesPersonal marketing and the recruitment and selection process: Hiring attributes and particularities in tourism and hospitality2022
Sérgio Dominique Ferreira LopesThe role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels2022