Sérgio Dominique Ferreira Lopes | Applying Importance-Performance Analysis to the Management of Health Care Services | 2012 |
Sérgio Dominique Ferreira Lopes | Brand Extension: Critical factors involved | 2013 |
Sérgio Dominique Ferreira Lopes | O comportamento dos consumidores no sector segurador: uma aproximação com focus group | 2014 |
Sérgio Dominique Ferreira Lopes | Measuring the satisfaction of health professionals: An application on the Health Centers Group of Feira-Arouca | 2015 |
Sérgio Dominique Ferreira Lopes, Bruno Miguel Sousa | As preferências dos clientes de instituições bancárias: uma aplicação multidimensional scaling | 2015 |
Sérgio Dominique Ferreira Lopes | Medição da satisfação dos profissionais de saúde: uma aplicação no Agrupamento de Centros de Saúde Feira-Arouca | 2015 |
Sérgio Dominique Ferreira Lopes | Determinants of customer price sensitivity: an empirical analysis | 2016 |
Sérgio Dominique Ferreira Lopes | Determinants of customer price sensitivity: An empirical analysis in the Portuguese insurance sector | 2016 |
Sérgio Dominique Ferreira Lopes | How important is the strategic order of product attribute presentation in the non-life insurance market? | 2017 |
Sérgio Dominique Ferreira Lopes | The key role played by intermediaries in the retail insurance distribution | 2018 |
Sérgio Dominique Ferreira Lopes | The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty | 2019 |
Sérgio Dominique Ferreira Lopes | Emotional intelligence or artificial intelligence- an employee perspective | 2019 |
Sérgio Dominique Ferreira Lopes | The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty | 2020 |
Sérgio Dominique Ferreira Lopes | Estimating the price range and the effect of price bundling strategies: An application to the hotel sector | 2020 |
Sérgio Dominique Ferreira Lopes | Relevant, or irrelevant, external factors in panic buying | 2021 |
Sérgio Dominique Ferreira Lopes | Bridging tourism, architecture, and sustainability: Design and development of an app for contemporary architecture built in Portugal | 2022 |
Sérgio Dominique Ferreira Lopes | Design and development of a digital platform for seasonal jobs: Improving the hiring process | 2022 |
Sérgio Dominique Ferreira Lopes | Role and effect of traditional markets: The internationally awarded case of Barcelos | 2022 |
Sérgio Dominique Ferreira Lopes | Personal marketing and the recruitment and selection process: Hiring attributes and particularities in tourism and hospitality | 2022 |
Sérgio Dominique Ferreira Lopes | The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels | 2022 |