Journals

Prentice, C., Dominique-Ferreira, S. & Wang, X. (2023). Supply Chain Management in the insurance industry - Symmetrical and assymetrical analysis. Journal of Business & Industrial Marketing. https://doi.org/10.1108/JBIM-07-2022-0305

Prentice, C., Dominique-Ferreira, S., Ferreira, A., & Wang, X. A. (2022). The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels. Journal of Retailing and Consumer Services, 64, 102788. https://doi.org/10.1016/j.jretconser.2021.102788

Prentice, C., Dominique-Ferreira, S., Ferreira, A. & Wang, X. (2022). The role of memorable experience and emotional intelligence in senior customer loyalty to geriatric hotels. Journal of Retailing and Consumer Services, 64. https://doi.org/10.1016/j.jretconser.2021.102788

Prentice, C., Nguyen, M., Nandy, P., Winardi, M. A., Chen, Y., Le Monkhouse, L., ... & Stantic, B. (2021). Relevant, or irrelevant, external factors in panic buying. Journal of Retailing and Consumer Services, 61, 102587. https://doi.org/10.1016/j.jretconser.2021.102587

Dominique-Ferreira, S. and Antunes, C. (2020), "Estimating the price range and the effect of price bundling strategies: An application to the hotel sector", European Journal of Management and Business Economics, Vol. 29 No. 2, pp. 166-181. https://doi.org/10.1108/EJMBE-04-2019-0066

Prentice, C., Dominique-Ferreira, S. & Wang, X. (2019). The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty. Journal of Hospitality Marketing and Management, 29(7), 739-756.

Correia, R., Carvalho, A., Parafita, A., Cunha, C. R., Fontes, C., Fernandes, P. O., ... & Ramalhosa, E. (2019). Touristic experiences the living in the Grandma’s house’project. In International Workshop Tourism and Hospitality Management (IWTHM2019). ISAG.

Dominique-Ferreira, S. (2018). The key role played by intermediaries in the retail insurance distribution", International Journal of Retail & Distribution Management, Vol. 46 No. 11/12, pp. 1170-1192. https://doi.org/10.1108/IJRDM-10-2017-0234

Dominique-Ferreira, S. (2017). How important is the strategic order of product attribute presentation in the non-life insurance market?. Journal of Retailing and Consumer Services, 34, 138-144.

Dominique-Ferreira, S., Vasconcelos, H. & Proença, J. (2016). Determinants of customer price sensitivity: An empirical analysis in the Portuguese insurance sector. Journal of Services Marketing, 30(3), 327-340

Dominique-Ferreira, S. Castelo Branco, F., & Sousa, B. (2015). As preferências dos clientes de instituições bancárias: uma aplicação multidimensional scaling. European Journal of Applied Business and Management, 1(2), 190-201

Dominique-Ferreira, S. (2015). Medição da satisfação dos profissionais de saúde: uma aplicação no Agrupamento de Centros de Saúde Feira-Arouca. Revista Portuguesa de Saúde Pública, 33(2), 188-198.

Dominique-Ferreira, S., Quelhas Brito, P. & Amorim. F. (2014). O comportamento dos consumidores no sector segurador: uma aproximação com focus group. International Journal of Marketing, Communication and New Media, 3(2), 5-20

Dominique-Ferreira, S., Rial, A., & Varela, J. (2013). Brand Extension: Critical factors involved. Revista Portuguesa de Marketing, 16(31), 9-21.

Dominique-Ferreira, S., & Frazão, S.C. (2012). Applying Importance-Performance Analysis to the Management of Health Care Services. China-USA Business Review, 11(2), 275-282.

Dominique-Ferreira, S., Rial, A., Picón, E. & Varela, J. (2009). The effect of the presentation order of attributes on the results of Conjoint Analysis. Metodología de Encuestas, 11(1), 103-119.